EXCELLENT - The item will have had very careful use, with only small imperfections. GOOD - The item will have had more use, showing obvious imperfections. FAIR - The item will have heavy signs of wear, showing major imperfections. SPARES or REPAIR - The item will be in a poor condition. We have continued to expand and develop as the retail market and technology has evolved and we are in no doubt we will need to continue with that trend so we hope we have been able to showcase our service and provide you, our customer, with everything you have required.Our aim is to ensure no matter what the model, we will provide an excellent service experience. All that is left to say is Thank You for taking the time to read our page and using our company to assist with your collection and gift needs - every order placed is gratefully received and as important to us as the next. Kind Regards The RM Toys Team.